Feb 29, 2016
A half day volunteer training program was held on Feb 20th Saturday at our office premise. Volunteers were given information on how to access resources for poor patients by our Medical social worker Intan. Dr Lalitha Jeyasingam gave a lecture on Communication skills and how to interact with patients more effectively . This was followed by a role play where volunteers took turns to sit with a 'patient ' (Palliative care nurse Ong is a very good actress !) and learnt to deal with difficult questions around death and dying . Nurse Manager Sharon conducted the session .
Many of the volunteers commented that they found this very useful and that it had heightened their awareness of the importance of learning to be comfortable in answering difficult questions from patients .